Privacy Policy
This Privacy Policy describes how Bolt Nut Supplies (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the Site, submit an inquiry, apply for a business relationship (such as brand, supplier, or wholesale account consideration), or make a purchase from the Site (if applicable).
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information you choose to submit through forms or communications. If the Site offers checkout, we also collect information necessary to process your purchases. We may collect additional information if you contact us for customer support or business inquiries.
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what pages you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, to maintain security, and to perform analytics on Site usage to optimize our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify and our analytics provider Google Analytics.
Inquiry / Business relationship information (B2B)
Examples of Personal Information collected: name, email address, phone number, company name, job title, business address (if provided), and details you include in your message (for example product lines, requested terms, pricing questions, and other partnership details).
Purpose of collection: to communicate with you, respond to requests, evaluate and administer potential business relationships (brands, suppliers, wholesalers, distributors, and other partners), and maintain internal records of communications.
Source of collection: collected from you.
Disclosure for a business purpose: shared with service providers we use to operate the Site and communicate with you (for example, Shopify and email/CRM tools, if applicable).
Order information (if you make a purchase through the Site)
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping (if applicable), provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify and service providers involved in fulfillment/shipping (if applicable) (e.g. UPS, USPS, FedEx).
Customer support information
Examples of Personal Information collected: name, email address, phone number, addresses (as needed), and details related to your request.
Purpose of collection: to provide customer support and respond to inquiries.
Source of collection: collected from you.
Minors
We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and operate the Site, as described above. For example:
- We use Shopify to power this Site. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We use Google Analytics to help us understand how visitors use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we may use your Personal Information to provide you with marketing communications we believe may be of interest to you and to measure the performance of our marketing.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK: https://www.facebook.com/settings/?tab=ads
- GOOGLE: https://www.google.com/settings/ads/anonymous
- BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to provide and improve our services, which includes: operating and maintaining the Site, responding to inquiries, evaluating potential business relationships, processing payments (if applicable), fulfilling and shipping orders (if applicable), and keeping you up to date on services, updates, and offers (based on your preferences).
Retention
When you submit an inquiry or information through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. If you place an order through the Site (if applicable), we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Your rights
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store / Site
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@boltnutsupplies.com or by mail using the details provided below:
PO Box 2175
Ruskin, FL 33575